Effective Date: October 9, 2025
Company Name: DivinityLabs
Contact Person: Chanchal Sharma
Email: support@divinitylabs.in
WhatsApp: 8287037971


1. Introduction

Your privacy is important to us. This Privacy Policy describes how DivinityLabs (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or purchase any digital product.

By using DivinityLabs.in, you consent to the data practices described in this policy.


2. Information We Collect

We may collect the following information when you use our website or purchase a product:

  • Name and contact details (such as email address or phone number)

  • Payment information (processed via secure, encrypted third-party gateways such as PhonePe, Razorpay, or similar)

  • Purchase history and access logs

  • Optional communication data if you contact us via email or WhatsApp

We do not directly store your payment card or UPI details.


3. How We Use Your Information

We use your data to:

  • Process and deliver your digital purchase

  • Send order confirmations, receipts, and download links

  • Provide customer support via email or WhatsApp

  • Improve our website, content, and customer experience

  • Fulfill legal and accounting requirements (e.g., maintaining transaction records)


4. Data Security

We employ industry-standard security practices to protect your data.
All financial transactions are processed through secure, PCI-DSS–compliant third-party payment gateways (e.g., PhonePe, Razorpay).
We never store your credit/debit card or UPI details on our servers.


5. Cookies and Analytics

Our website may use cookies and analytics tools to enhance user experience and analyze site traffic.
You can modify your browser settings to decline cookies if preferred, though some website features may not function properly without them.


6. Third-Party Services

We may use third-party services such as:

  • Payment Gateways (PhonePe, Razorpay)

  • Analytics Tools (Google Analytics, Meta Pixel)

  • Email or Messaging Platforms (Gmail, WhatsApp)

These third parties have their own privacy policies governing how they use and protect your data.
DivinityLabs is not responsible for their data handling practices.


7. Your Rights

You may contact us at support@divinitylabs.in or via WhatsApp https://wa.link/s1ru7b to:

  • Access, correct, or delete your stored personal information

  • Request details about how your information is being used

  • Withdraw consent for communication at any time


8. Policy Updates

DivinityLabs may revise this Privacy Policy periodically to reflect changes in legal, business, or technical practices.
Any updates will be posted on this page with a new Effective Date.


9. Contact Information

For questions or privacy-related requests, please contact:

Chanchal Sharma
📩 support@divinitylabs.in
💬 WhatsApp: 8287037971
🌐 https://divinitylabs.in